Item will be dispatched within 3 working days after payment has been made.
Once your order has been shipped, you can refer to the following chart to estimate shipping time, please exclude weekends and public holidays in estimated shipping time:
|Area||Flat Rate||Free Shipping||Delivery Timescales|
|West Malaysia||MYR 7||Order Above MYR 100||1-2 Business Days|
|East Malaysia||MYR 10||Order Above MYR 100||2-3 Business Days|
|Singapore (Express)||MYR 60||Order Above MYR 500||3-7 Business Days|
|Singapore (Standard)||MYR 15||Order Above MYR 250||21-30 Business Days|
*Only contact lens are eligible for free shipping.
Once we have dispatched the items to our courier service, we have no control whatsoever over what happens to it. As such, situations that may occur such as postal strikes, shipping delays, et cetera are all beyond our control and we are unable to be held responsible for it.
Having said that, we will do our utmost best to help solve any issues that may occur and where applicable.
DUTIES & TAX
If you are ordering from within your own customs zone or region, import duties will not be applicable however you may need to pay VAT or local sales taxes.